Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat
- Provide information about products and services
- Assist customers with order placement and product-related questions
- Resolve customer complaints in a professional manner
- Perform data entry tasks accurately and efficiently
- Conduct outbound calls to follow up on customer inquiries

Skills:
- Strong communication skills to effectively interact with customers
- Proficiency in English; bilingual in Spanish is a plus
- Ability to analyze customer needs and recommend appropriate solutions
- Experience in sales or customer service is preferred
- Excellent phone etiquette and active listening skills
- Competency in data entry and CRM software

Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment. If you are passionate about delivering top-notch customer service and possess the required skills, we would love to hear from you. Apply now to be part of our dynamic team!

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person